I as well experienced an complete nightmare of a flight with them. I crammed out their 1500 term grievance form by slicing it all the way down to the point that even I did not fully grasp what I'd gone through.
On landing in Roatan on Feb fourteen, I discovered a bit of my baggage was however in Miami and they would have it on the airplane on the next flight from Miami to Roatan, the following Saturday!
Many of us realized out of your passengers that were waiting for our aircraft to reach for his or her return to Miami that as we camped in Miami, they had been returned to resort rooms and supplied with dinner and breakfast at no expenditure! We hope payment equivalent in worth for housing and meals to that you choose to provided into the passengers that had to remain in Roatan as a result of mechanical problems with our flight.
Once i arrived in Newark, AA educated me which the ticket agent experienced didn't “scan†my bag, and Subsequently, even at seven:00 p.m., they may not arrange for my bag to obtain on A different flight to Newark that night.
We flew Pretty much in eyesight on the desired destination, after which the captain arrived on and said which the technological issue was acting up, and as an alternative to landing the place our spot was, they needed to switch back to possess it serviced by individuals that could actually try this.
rosity to us shareholders. Management and all personnel of AAL are definitely performing an incredible position, mirrored during the regular increase of
hardly ever at any time received these types of poor service and a business that only doesn’t treatment about there spending prospects
When we boarded flight 556 in monte go bay now we have been the primary individuals in our segment from the cabin and we observed a backpack tucked powering row 8 without having man or woman anyplace that it belonged to . We pointed it out to a man by having an AA uniform who appeared to be a passenger and he was very rude indicating it belongs to an AA worker and obviously I must have never been on this sort of airplane just before. My partner And that i sense extremely uncomfortable with such a reaction from one of your respective workforce!!
I realize we needs to be a lot more watchful when put our tickets on the web to the 11th. I don’t know why, we manufactured just an enormous blunder with traveling day.
I am composing to tell you of my Terrible working experience traveling on American Airways. First off, I had been confirmed on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on seven/nine/07. Of course immediately after a number of improvements to this departure time with little if any interaction from an Airline consultant regarding the delay (until the flight time elapsed and no updates had been designed) I inquired and learned the hold off was a direct result of inclement weather. Upon arrival to Chicago’s O’Hare Airport, I discovered that following presenting to my departure gate for my relationship, the flight # 4169 departed less than twenty minutes previous to my arrival for the gate.
To whom it may well worry. I was very unsatisfied with The client service that was furnished by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Definitely not as well mannered given that the video clips that are demonstrated ahead of the flight leaves. She should have remaining her Mind-set at your house simply because I wasn't the sole passenger on this flight that have her wrath. The flight attendants name is Cher. I had been traveling in an extremely substantial team on small business and will definitely Consider two times about using your Airways. The direct flight attendant was pretty apologetic however this should not have transpired in the first place.
I have put in hours to the telephone wanting to untangle a error created in producing reservations with American Airways online. Right after under-going every one of the measures in reserving a flight for my relatives of 3 (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to see it here purchase The three flights, I did not have a affirmation, but a window on my monitor Having said that “This webpage can't be shownâ€. I took that to necessarily mean that the transaction didn't go through, so I started out all yet again with a special journey agency.
There isn't any American Airlines client service e-mail tackle shown to the official Web-site, having said that There exists a variety you may submit by means of the web site that sends your concept to The shopper relations Section. You could access the email kind right here: .
Consumers who would like to go with or complain to American Airlines can Get hold of the company Place of work at: